Is A Pierside, Pre-Embarkation COVID-19 Test Required? Full Fare is defined as the full cost of any cruise, land or air component purchased from Viking. Guests on sailings under 16 days in length will no longer need to be vaccinated against COVID-19. Most transportation services, including the vessels and motorcoaches, are not equipped with elevators or wheelchair ramps. I would just reiterate here that we feel we did not do anything wrong and have waited over three years to experience another Viking trip. Are Any Unvaccinated Passengers Able to Sail? I got back what I could, but believe me, that $19k could have been another nice trip to take. Note: Visa requirements subject to change at any time without notice. No, passengers must carry out the pre-arrival test. The start of this story began in April 2021 when Viking CANCELED my July cruise to Norway and Iceland. 0000003806 00000 n As of September 6, fully vaccinated passengers will no longer be required to test prior to embarkation, on voyages under 16 nights in length. Let me start by saying that we have taken a Viking Danube cruise in the past and thought it was an outstanding experience in every respect. Is A Pre-Arrival COVID-19 Test Required? Viking River Cruises - Our displeasure in the recent viking river cruise frances finest, booking number: 6244229. as soon as possible. No, except in ports where pre-testing is required. At 104 days out before final payment was due, we had to either lose our entire deposit of $2K+ or get a voucher. Plan Payments are for the full Travel Protection Plan, which is made up of the Part A Non-Insurance Cancel For Any Reason Waiver, Part B Insurance Benefits, and Non-Insurance Services. Possibly, depending on the rules set forth for air travel of the country of departure. Viking Cruises' Risk-Free Guarantee Policy Who Needs to Be Vaccinated: Effective September 5, unvaccinated passengers can sail on most voyages from Europe and the U.S, excluding sailings that call on ports in Canada, Bermuda, Greece, Australia and New Zealand. How Reassuring are New Cruise Cancellation Policies Really? Virgin Voyages No, though facial recognition and temperature checks will be performed prior to board. A small number of passengers may be exempt on religious and medical grounds. Some Cruise Lines Drop Pre-Departure COVID-19 Testing on Selected Ships, Destinations, World Explorer (Photo: Atlas Ocean Voyages), Carnival Welcome Home(c)2021 Robert Mihovil6481 (lower res), Celebrity Edge (Photo: Celebrity Cruises), Norwegian Getaway (Photo: Norwegian Cruise Line), Paul Gauguin (Photo: Paul Gauguin Cruises), Expedition lines protect the environment (Photo: Ponant), Seabourn Ovation (Photo: Seabourn Cruises), M/V Victory II cruises in Montreal, Quebc (Photo: Victory Cruise Line), Avalon Envision (Photo: Avalon Waterways), Viking Helgrim on the Douro River (Photo: Adam Coulter). Is A Pre-Arrival COVID-19 Test Required? 0000003945 00000 n Is A Pierside, Pre-Embarkation COVID-19 Test Required? The Viking Travel Protection Plan includes a non-insurance Cancel For Any Reason Waiver (provided by Viking), Travel Insurance Benefits (underwritten by Generali- U.S. You agree you have the full right and authority to grant the rights granted in this section and agree that these terms do not in any way conflict with any existing commitment on your part. 0000014233 00000 n Who Needs to Be Vaccinated: All passengers, no exceptions, need to be fully vaccinated against COVID-19. Proof of Vaccination: Vaccination cards and electronic proof of vaccination are accepted. Thanks guys. At this time, a second booster vaccination is not required. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Disappointed with Viking Cruises cancellation policy. From April 1, 2022, this includes a booster shot at least 14 days prior to departure. Would you like to go to your cart now or pay for your items later? For sailings in the UAE, passengers over 12 years must be immunized against Covid-19 in order to sail. Is A Pre-Arrival COVID-19 Test Required? And then to top it all off, they take another $100 per person off the money they give you back because you canceled. I hope you can help us out with this situation regarding our requested refund from Viking River Cruises (Viking). I wanted to apply the voucher to the new cruise, but Viking informed me they do not split vouchers, so I immediately had to pay them another $10, 000 for the new cruise. Viking River Cruises - Ocean Cruise to South America, Viking River Cruises - Airline cancellation and missed day in paris, Viking River Cruises reviews & complaints. Beginning September 3, 2022, with a negative COVID test. 0000035028 00000 n No, beginning September 9. Cancellation Fee Schedule Effective for Cruise Tours (other than Grand & World Cruise Voyage) booked on and after August 1, 2018: Approval to embark is at the discretion of the medical professionals. Viking emailed Mar 2 2020 offering a voucher for the 75% cancellation fee those on cruises in Apr. CANCELLATION INSURANCE ARE STRONGLY RECOMMENDED. Are Any Unvaccinated Passengers Able to Sail? Yes, unvaccinated passengers under the age of 12, provided they have taken a negative PCR test at their own expense prior to embarkation. For Further Assistance If you have any questions or need further information please contact Reservations at 1-877-523-0579 or email customerrelations@vikingcruises.com, Monday - Friday, 6:00 AM - 6:00 PM; Saturday and Sunday, 7:30 AM - 4:00 PM, PT. Are Any Unvaccinated Passengers Able to Sail? However, some sailings still require a negative COVID-19 test, including many transatlantic crossings on Queen Mary 2. It would be applicable if you paid cash. The timing is explained within the kit instructions. Due to the potentially hazardous nature of supplemental oxygen, the tanks must be stored in a secure area. . 0000008753 00000 n Shortly thereafter, Viking restored a substantial portion of our initial payments back into our account but only offered a future voucher credit for the remaining balance not refunded to us ($959.60 to each of the four travelers). Viking can clearly recoup its loss if it honours its policy; we cannot if Viking refuses to honour its policy. Are Any Unvaccinated Passengers Able to Sail? Is A Pierside, Pre-Embarkation COVID-19 Test Required? Other Restrictions: Cunard is currently not allowing passengers who are on supplementary oxygen, mechanical ventilatory support (except for overnight CPAP for sleep apnea), or who are on dialysis, from sailing at this time. Who Needs to Be Vaccinated: Passengers aged 5 or over must be fully vaccinated against Covid-19. Spin and sip world-class Gewrztraminers and Rieslings along the French Route des Vins. Yes, as of September 5, 2022, on most U.S. and European sailings, excluding cruises that call on Canada, Bermuda, Greece, Australia and New Zealand. . : Yes - vaccinated and boosted. Is A Pre-Arrival COVID-19 Test Required? Cancellation fees also will apply to changes to departure date; substitutions of itinerary; On Ocean cruises, the ship will obtain the required visa prior to your arrival for Egypt, Jordan, Oman, Qatar and the United Arab Emirates. H)1U!@6dQ ERwu\ uAuhqg3DA 3 endstream endobj 106 0 obj <>>> endobj 107 0 obj <> endobj 108 0 obj >/PageWidthList<0 612.0>>>>>>/Resources<>/ExtGState<>/Font<>/ProcSet[/PDF/Text]/XObject<>>>/Rotate 0/Tabs/W/Thumb 81 0 R/TrimBox[0.0 0.0 612.0 792.0]/Type/Page>> endobj 109 0 obj [110 0 R 111 0 R 112 0 R 113 0 R 114 0 R] endobj 110 0 obj <>/Border[0 0 0]/H/N/Rect[334.823 555.672 561.25 539.902]/Subtype/Link/Type/Annot>> endobj 111 0 obj <>/Border[0 0 0]/H/N/Rect[337.261 490.672 542.348 474.902]/Subtype/Link/Type/Annot>> endobj 112 0 obj <>/Border[0 0 0]/H/N/Rect[347.496 442.152 457.125 425.432]/Subtype/Link/Type/Annot>> endobj 113 0 obj <>/Border[0 0 0]/H/N/Rect[45.0 329.212 170.628 313.432]/Subtype/Link/Type/Annot>> endobj 114 0 obj <>/Border[0 0 0]/H/N/Rect[322.424 329.212 556.481 313.432]/Subtype/Link/Type/Annot>> endobj 115 0 obj <> endobj 116 0 obj <> endobj 117 0 obj <> endobj 118 0 obj <> endobj 119 0 obj [/ICCBased 136 0 R] endobj 120 0 obj <>stream Since further Viking cruise suspensions were a likely possibility pending the Covid-19 variant status, Frosch indicated we have an option to move the cruise to July, 2022. Unvaccinated passengers must provide a negative COVID-19 test using any commerically-available test, whether supervised or unsupervised. Viking will send you a number of notifications via email as your departure date nears, including your booking confirmation, payment receipts and, if you purchased your air travel from Viking, logistical information about your air travel and transfers. Yes -- see above. Step By Step: How to Submit Comments on Cruise to the CDC, Photos From MSC Cruises' Return to Sailing in the Mediterranean. This will surely increase the credibility of your complaint. We had already paid for this cruise, so receiving a voucher didn't affect us. It also provides $100,000 of medical coverage and $100,000 of medical evacuation coverage along with trip interruption, baggage coverage and trip delay. 0000051148 00000 n Here is our rundown of current cruise line COVID-19 practices and policies. What is your single supplement? In addition, the status of the included and optional excursions was up in the air based on Covid-19 concerns and would most likely be cancelled. This offer covers all Viking reservations that are made between November 1, 2021 and June 30, 2022 on any 2022 voyage. Masks and Physical Distancing Requirements: Yes. Panama Canal cruises are excluded. Are Any Unvaccinated Passengers Able to Sail? 0000008049 00000 n Viking For bookings made through Jan. 31, 2022, for cruises departing any time in 2022, Viking is permitting its ocean and river customers to cancel within 14 days of sailing and receive. If you have a covered. Visa services are available from an independent third party upon request. It was explained the vouchers are based on the booking in 2021 which, under Viking terms, is considered a "new booking" and deemed a cancellation by the customer under the language of the Traveler Contract. Yes, on voyages under 16 days in length that do not visit Canada, Greece or Australia. Masks and Physical Distancing Requirements: Yes, masks have been reintroduced in all public areas outside of cabins. 0000014648 00000 n Submit a complaint and get your issue resolved. 0000051332 00000 n Risk-Free Guarantee Future Cruise Vouchers are transferable, so that you have the flexibility to gift them to a loved one. Masks and Physical Distancing Requirements: Masks are optional. Are Any Unvaccinated Passengers Able to Sail? We look forward to exploring the world with you, whenever and wherever you choose to sail with us. VRC and the Carrier reserve the right to report any/all criminal allegations to any national, state or local law enforcement agency in addition to those mentioned. Not noted. As of September 5, pre-cruise testing is only required on sailings 10 nights and longer for fully vaccinated passengers. Unvaccinated U.S. residents are permitted to sail on U.S. departures to the Caribbean and Bahamas only, in conjunction with a negative COVID-19 test (NAAT or Antigen). Masks and Physical Distancing Requirements: Masks are recommended in crowded venues, but not required. 0000046770 00000 n Scenic. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Be sure your email account is set up to receive communications from Viking so that these messages can find their way to you. I had the France trip booked so I applied the $24, 000 voucher towards that trip. Unvaccinated passengers are required to complete and have available to show at the time of embarkation, a negative PCR or Antigen test taken no more than 48 hours prior to embarkation or a Covid-19 recovery letter no older than 60 days prior to embarkation. Risk-Free Guarantee: How it Works Is A Pierside, Pre-Embarkation COVID-19 Test Required? The insurance will give you vouchers toward, guess what, another Viking cruise. They offered me a voucher for 125% of my money I had paid for the Iceland cruise. They offered me a voucher for 125% of my . Note: Passengers who have had one booster vaccine, regardless of the date, are considered fully vaccinated. The Risk-Free Guarantee allows guests to change their cruise date up until 14 days before their planned departureand Viking will waive any fees. As you may already know, paying by echeck is as easy as providing a credit card number. Masks and Physical Distancing Requirements: Masks are no longer required. Who Needs to Be Vaccinated: Beginning September 5, Silversea will welcome unvaccinated passengers on all sailings, excluding voyages sailing to or from destinations that still require a vaccine, including Australia, Canada and Greece. Who Needs to Be Vaccinated: As of September 6, 2022, passengers on voyages to Canada, Bermuda, Greece and Australia, plus voyages of 16 nights or longer, must be fully vaccinated against COVID-19. 19952023, The Independent Traveler, Inc. Will I Have to 'Social Distance' on My Next Cruise? Yes, to most destinations excluding Canada, Greece and Australia, as of September 6. The large voucher money is gone. Guests must provide their own accessories including: Wrench and tools required for initiation of a new cylinder, All connection accessories required to attach tubing to cylinder and access the flow of oxygen. Acceptable Vaccines for U.S. Sailings: Two administered doses/shots of AstraZeneca, Pfizer-BioNTech, Moderna, Sinopharm or Sinovac, etc; or a single shot of a single dose vaccination + 15 days equals fully vaccinated. Is A Pierside, Pre-Embarkation COVID-19 Test Required? Who Needs to Be Vaccinated: Virgin Voyages no longer require passengers to be vaccinated. The final dose must be completed at least 14 days before sailing. : From the Lindblad website: "Lindblad Expeditions will also require all Crew to be vaccinated, with limited exception for individual Crew members who are unable to obtain vaccines due to limitations in their country of residence.". 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